[ Apgujeong Eterna Clinic ]

Chapter 1: General Provisions

Chapter 2: Service Agreement

Chapter 3: Obligations of Contract Parties

Chapter 4: Use of Service

Chapter 5: Termination of Contract and Restriction on Use

Chapter 6: Others

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of these Terms and Conditions is to stipulate matters concerning the conditions and procedures for the use of all services (hereinafter referred to as the “Services”) provided by this Institute on its website.

Article 2 (Definitions)

The definitions of terms used in these Terms and Conditions are as follows:.

1. User: A person who receives the services provided by the Institution in accordance with these Terms and Conditions.

2. Service Agreement: An agreement concluded between the Institution and the user regarding the use of the service.

3. Sign-up: The act of completing a service usage agreement by entering the relevant information into the application form provided by the Institution and agreeing to these Terms and Conditions.

4. Member: A person who has registered as a member by providing the personal information required for membership registration on this site.

5. User ID: Selected by the user and approved by the Institute for member identification and service usage.

A combination of English letters and numbers (only one ID can be issued per Resident Registration Number)

6. Password: A combination of English letters, numbers, and special characters set by the user to protect member information.

7. Termination of Use: A declaration of intent by the Hospital or the Member to terminate the service usage agreement after using the Service.

Article 3 (Effectiveness and Modification of Terms and Conditions)

Members may request membership withdrawal (termination) if they do not agree to the amended Terms and Conditions; however, if a member continues to use the Service without expressing their refusal within 7 days after the effective date of the amended Terms and Conditions, they will be deemed to have agreed to the changes.

① These Terms and Conditions shall become effective upon being posted on the service screen, the notice board, or through other means.

② The Institute may amend the contents of these Terms and Conditions if deemed necessary, and the amended Terms and Conditions will be announced on the service screen; provided that no objection is expressed even after 7 days from the announcement

If you continue to use the service, you will be deemed to have agreed to the changes to the terms.

③ If a user does not agree to the amended Terms and Conditions, they may discontinue use of the service and cancel their membership registration; however, if they continue to use the service, they will be deemed to have agreed to the changes in the Terms and Conditions.

It is deemed that the amended terms and conditions take effect in the same manner as the preceding paragraph.

Article 4 (Applicable Provisions)

Matters not specified in these Terms and Conditions shall be governed by the provisions of the Framework Act on Telecommunications, the Telecommunications Business Act, and other relevant laws and regulations.

Chapter 2 Service Agreement

Article 5 (Formation of Service Contract)

The service agreement is established upon the Institute's acceptance of the user's application for use and the user's agreement to the terms and conditions.

Article 6 (Application for Use)

Users may apply for use by recording their personal information on the membership application form required by the institution on the service's member information screen.

Article 7 (Acceptance of Application for Use)

① If a member accurately fills out all the details on the application form and applies for use, the application for use of the service will be approved unless there are special circumstances.

② In any of the following cases, approval for use may be withheld.

1. When you do not apply under your real name

2. When applying using another person's name

3. If false information is entered in the application for use

4. When the application is made for the purpose of undermining social order, public safety, or good morals

5. When other application requirements determined by this institution are not met

Article 8 (Change of Contract Details)

Members must update their information if there are any changes to the details provided at the time of application, and the member is responsible for any problems arising from failure to make such updates.

Chapter 3 Obligations of Contract Parties

Article 9 (Duties of the Institution)

The Institute does not disclose or distribute members' personal information known in connection with the provision of services to third parties without the member's consent. However, this shall not apply in cases where there is a request from a state agency pursuant to the provisions of laws such as the Framework Act on Telecommunications, for the purpose of criminal investigation, or upon a request made in accordance with procedures stipulated by other relevant laws.

Article 10 (Duties of Members)

① Members must not engage in any of the following acts when using the service.

1. The act of fraudulently using another member's ID

2. The act of reproducing, publishing, or providing information obtained from the service to a third party

3. Acts that infringe upon the copyrights of the Institution, third-party copyrights, or other rights.

4. The act of disseminating content that violates public order and good morals

5. Acts objectively judged to be associated with crime

6. Other acts in violation of relevant laws and regulations

② Members may not use the Service for commercial activities, and the Company shall not be held liable for any results arising from such use.

③ Members may not transfer or donate their right to use the service or any other status under the service agreement to a third party, nor provide it as collateral.

Chapter 4 Use of Service

Article 11 (Duties of Members)

① Members bear the responsibility for managing the maintenance of their email, bulletin board, registered materials, etc., as necessary.

② Members may not arbitrarily delete or change the materials provided by this institution.

③ Members shall not register content on the Institute's website that violates public order and good morals or infringes upon the copyrights or other rights of third parties. The member bears full responsibility for all consequences arising from the posting of such content.

Article 12 (Management and Deletion of Posts)

For the efficient operation of the service, the member's memory space, message size, and retention period may be limited, and registered content may be deleted without prior notice if it falls under any of the following items.

1. Content that defames or slanders other members or third parties, or damages their reputation.

2. In cases where the content violates public order and good morals

3. In cases where the content is recognized as being associated with criminal activity

4. In the case of content that infringes upon the copyrights of this Institute, third-party copyrights, or other rights.

5. If a member posts obscene material on the Institute's homepage or bulletin board, or links to an obscene site

6. Cases where it is deemed to violate other relevant laws and regulations

Article 13 (Copyright of Posted Content)

The copyright of the posts belongs to the poster, and members are prohibited from commercially using the materials posted on the service, such as processing or selling information obtained through the service.

Article 14 (Service Usage Time)

In principle, the Service is available 24 hours a day, 365 days a year, unless there are special business or technical difficulties. However, this does not apply in the event of scheduled maintenance or other reasons.

Article 15 (Responsibility for Service Use)

You shall not use the Service to engage in acts such as hacking, linking to obscene websites, or illegally distributing commercial software. The Institute shall not be held liable for any business results, losses, or legal actions by relevant authorities arising from a violation thereof.

Article 16 (Suspension of Service Provision)

The provision of services may be suspended in any of the following cases:.

1. In unavoidable cases due to construction work, such as maintenance of service facilities

2. In the event that a key telecommunications business operator, as defined in the Telecommunications Business Act, suspends telecommunications services

3. When system maintenance is required

4. In the event of other force majeure

Chapter 5 Termination of Contract and Restriction on Use

Article 17 (Termination of Contract and Restriction on Use)

① If a member wishes to terminate the service agreement, the member must apply for termination through the internet, and the institution will take action after verifying the member's identity.

② If a member commits any of the acts listed in the following subparagraphs, the Company shall notify the user of its intention at least 30 days prior to termination and provide an opportunity to state their opinion.

1. In the case of unauthorized use of another person's user ID and password

2. In cases where service operations are intentionally interfered with

3. In the case of a false application for membership

4. In the case where the same user registers twice with different IDs

5. Cases where content detrimental to public order and good morals is disseminated

6. Cases where an act has been committed that damages the reputation of others or causes them disadvantage.

7. In cases where a large amount of information is transmitted or advertising information is transmitted for the purpose of disrupting the stable operation of the service

8. Distributing computer virus programs, etc., that cause malfunction of information and communication facilities or destruction of information, etc.

9. In the event of infringing upon the intellectual property rights of the Institute, other members, or third parties

10. Unauthorized use of another person's personal information, user ID, and password

11. Cases where a member posts obscene material on their homepage or bulletin board, etc., or links to an obscene site

12. Cases where it is deemed to be in violation of other relevant laws and regulations

Chapter 6 Miscellaneous

Article 18 (Prohibition of Transfer)

Members may not transfer or donate their right to use the service or any other status under the service agreement to a third party, nor provide it as collateral.

Article 19 (Compensation for Damages)

The Company shall not be liable for any damages incurred by a member in connection with services provided free of charge, except for damages caused by the Company's willful misconduct or gross negligence.

Article 20 (Exemption Clause)

① The Company shall be exempt from liability regarding the provision of services if it is unable to provide services due to natural disasters, war, or other equivalent force majeure.

② The Institute is exempt from liability for damages caused by unavoidable reasons, such as maintenance, replacement, regular inspection, or construction of service facilities.

③ The Institute shall not be liable for any disruption in the use of the Service caused by reasons attributable to the Member.

④ The Institute shall not be liable for any profits expected by the member from using the Service or for any damages resulting from materials obtained through the Service.

⑤ The Institute shall not be held responsible for the reliability, accuracy, or other aspects of the information, data, or facts posted by members on the Service.

Article 21 (Competent Court)

In the event that a lawsuit is filed regarding a dispute arising from the use of the Service, the court having jurisdiction over the location of this Office shall be the court of exclusive jurisdiction.

Supplementary Provisions

– Announcement Date: December 27, 2025

– Effective Date: December 27, 2025

Rights and Responsibilities of Patients (Related to Article 1-2, Paragraph 1)

1. Patient Rights

A. Right to receive medical treatment

Patients receive appropriate healthcare services to protect their health, and gender, age, religion, social status, economic circumstances, etc.

This shall not be infringed upon for such reasons, and medical professionals may not refuse treatment without justifiable grounds.

B. Right to Know and Right to Self-Determination

Patients receive appropriate healthcare services to protect their health, and gender, age, religion, social status, economic circumstances, etc.

This shall not be infringed upon for such reasons, and medical professionals may not refuse treatment without justifiable grounds.

C. Right to Protection of Secrets

Patients are entitled to protection of physical and health secrets related to medical treatment, and medical professionals and institutions may not obtain the patient's consent or

Secrets may not be disclosed or announced except in cases prescribed by law, such as criminal investigations.

D. Right to Relief from Damages

In cases where a patient's rights are violated and life, physical, or financial damage occurs,

You can seek consultation and apply for relief at the Korea Medical Dispute Mediation and Arbitration Agency (02-6210-0114, www.k-medi.or.kr).

2. Patient's Duties

a. Duty of trust and respect toward medical professionals

Patients must accurately inform medical professionals of their health-related information and trust and respect the medical professionals' treatment plans.

B. Duty not to receive medical treatment through fraudulent means

Patients must identify themselves before receiving treatment and must not use false or fraudulent methods, such as receiving treatment under another person's name.

Does not receive medical treatment.

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